These Terms of Service ("Terms") govern access to and use of the Hardware Helper portal and related services (the "Service"), operated by ADBM Agency ("ADBM," "we," "us"). By accessing or using the Service, you and the organization you represent ("Client," "you") agree to these Terms. If you do not agree, do not use the Service.
Hardware Helper is an AI-assisted tool that helps review, extract, and answer questions about door-hardware specifications from construction documents. It is a decision-support tool intended to assist qualified personnel. It is not a substitute for professional judgment, and its output must be independently verified (see our Disclaimer).
Access is granted to authorized users of a licensed Client via secure sign-in link. You are responsible for maintaining the confidentiality of access to your email and for all activity under your account. You must promptly notify us of any unauthorized use.
Subject to these Terms and payment of applicable fees, ADBM grants Client a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for Client's own internal business purposes.
Client's license is strictly for its own internal use. Client shall not, under any circumstances, directly or indirectly:
The license extends only to Client and its authorized internal users. Any use by or on behalf of a third party is a material breach of these Terms.
Use of the Service is billed based on Client's usage (metered by queries and document processing). Charges accrue continuously as the Service is used and vary with the complexity of the query and the documents involved; per-query charges generally range from approximately $0.10 to $50.00. ADBM invoices Client on the last day of each calendar month for all usage accrued during that month, and payment is due within ten (10) days of the invoice date (Net 10). Client authorizes ADBM to invoice and charge for all usage. Fees are exclusive of taxes; Client is responsible for any applicable sales, use, or similar taxes. Fees are non-refundable except as required by law. ADBM may modify pricing on reasonable notice.
"Client Content" means any documents, drawings, files, images, text, or other data submitted to or generated through the Service. Client represents and warrants that it has all rights necessary to submit Client Content and to grant the rights below.
By submitting Client Content, Client releases it to ADBM and grants ADBM a perpetual, irrevocable, worldwide, royalty-free, fully paid, non-exclusive, sublicensable, and transferable right and license to host, store, reproduce, modify, adapt, create derivative works from, analyze, commercialize, sell, license, distribute, and otherwise exploit Client Content — and any data, insights, or derivative or aggregated works derived from it — for any purpose whatsoever, without further notice, attribution, or compensation to Client. This expressly includes ADBM's right to sell or license Client Content and derived or aggregated data to third parties, and to use it to operate, develop, train, and improve the Service and ADBM's products, models, and datasets. This license survives termination.
The Service uses artificial intelligence and, like a human reviewer, can make mistakes, produce incomplete results, or misinterpret documents. While ADBM works to achieve a high level of accuracy, ADBM does not warrant and is not responsible for the accuracy, completeness, or reliability of any output, nor for any decision, outcome, order, purchase, fabrication, installation, or code-compliance result arising from use of the output. Client is solely responsible for independently verifying all output before relying on it.
The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.
To the maximum extent permitted by law, ADBM will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or business, arising from or related to the Service or its output. ADBM's total aggregate liability for any claim will not exceed the fees paid by Client for the Service in the three (3) months preceding the event giving rise to the claim.
The Service, including its reference materials, prompts, and methodologies, is ADBM's confidential and proprietary information. Client shall not disclose or reproduce it except as necessary for its permitted internal use.
ADBM may suspend or terminate access for breach of these Terms, non-payment, or misuse. Upon termination, Client's license to use the Service ends immediately. Sections that by their nature should survive (including 6, 7, 8, 9, 10, 12) survive termination.
Client will indemnify and hold ADBM harmless from any claims, damages, and expenses arising from Client Content, Client's use of the Service, or Client's breach of these Terms.
ADBM may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-laws principles. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Illinois.
Questions about these Terms: kurt@adbm.agency.